Kahler Communications Oceania

exclusive licence holder for process communication model® in australia and new zealand

how PCM works how PCM works
who uses PCM who uses PCM who uses PCM
learn PCM learn PCM
teach PCM teach PCM
who we are who we are
Process Communication Model
Process Communication Model
Process Communication Model
Process Communication Model
Process Communication Model
Process Communication Model
Process Communication Model
Process Communication Model
Process Communication Model

who uses PCM

More than 1 million people have been exposed to PCM globally. They have experienced the benefits as an individual or in a team.

As PCM is a behavioural skill set it can be used everywhere where human interaction is involved, in every industry, every situation.

In this section you will find a selection of projects where we had the opportunity to bring PCM into organisations. Apart from a few exceptions, all examples are KCO clients.

read more >

PCM doesn't rule out you using any other tools, it just makes them better.

what are leadership skills for managers what are leadership skills for managers

PCM just takes away so much anxiety around managing people and getting results.

emotional intelligence for business emotional intelligence for business

PCM makes my job with patients much easier and I use it every day.

what is emotional intelligence in business what is emotional intelligence in business

Anybody in an organisation who truly believes that organisational performance is driven by its people, absolutely needs to understand PCM.

problem solving and conflict resolution problem solving and conflict resolution

Our business post PCM is a completely different business. It has 100%, no doubt influenced our profitability.

dealing with difficult behaviour in the classroom dealing with difficult behaviour in the classroom

Organisations that use PCM perform higher than others.

why are leadership skills important in the workplace why are leadership skills important in the workplace

Information about PCM Certification and Licensing

dealing with difficult behaviour in the classroom dealing with difficult behaviour in the classroom

Catalogue of organisations benefitting from PCM

why develop leadership skills why develop leadership skills

aeronautics and aviation

Aviation can be extremely stressful and there is a serious potential for high risk. Efficient communication is mission critical, and any risk associated with personal distress must be avoided by all means.

read more >

New Zealand Civil Aviation Authority

leadership skills to resolve conflict leadership skills to resolve conflict

Nasa

dealing with difficult behaviour in the classroom dealing with difficult behaviour in the classroom

Airservices Australia

what are leadership skills for managers what are leadership skills for managers

Air New Zealand

why are leadership skills important in the workplace why are leadership skills important in the workplace

Swiss International Air Lines

what leadership skills are important what leadership skills are important

education

PCM in education has a special place in our hearts. We are absolutely convinced that if PCM were part of our education system, we would have much less drama, stress and broken relationships as adults both personally and professionally. KCO and some licensees are working on different levels to bring PCM to schools, teachers and students.

read more >

START Taranaki

emotional intelligence for business emotional intelligence for business

University of Otago

emotional intelligence for managers emotional intelligence for managers

MUSE School (California, USA)

what is emotional intelligence in business what is emotional intelligence in business

financial services

The financial service industry has come under scrutiny and pressure for various reasons over the past decade or so. As a consequence, we were able to observe organisations reorganising and restructuring in a seemingly endless loop. To successfully complete restructuring processes, an organisation must pay close attention to effective communication, management of change and corporate culture.

read more >

Zurich Insurance Group

why develop leadership skills why develop leadership skills

food and hospitality

Products and Services in this industry have a limited life-span. Some products and services are based on intangible values - customers choose what wine or coffee they drink, which restaurant or supermarket they go to. To stand out from the rest, product and service providers need to find a competitive edge in the market, and more often than not it's the 'human component'.

read more >

Foodstuffs

emotional intelligence for teams emotional intelligence for teams

McDonald's Group

what is emotional intelligence and why is it important what is emotional intelligence and why is it important

Bell Hill Vineyard / Giesen Wines

why emotional intelligence is beneficial in the workplace why emotional intelligence is beneficial in the workplace

Streetwise Coffee

how to manage difficult behaviour how to manage difficult behaviour

health

The health industry represents a high risk, high stress work environment. Time pressure, excessive workload, unexpected events, expectations by the public and patients, cost pressure and staffing are just a few factors that people working in this industry experience on a regular basis. Tense atmosphere, undermined relationships, risk to patient safety and dysfunctional team cohesion can be the negative consequences of this. PCM proves to be a strong support to reduce the risks and enhance corporate culture.

Third of senior doctors admit being bullied - Radio NZ 2017
More than one-third of emergency doctors face work bullying, harassment, survey reveals - ABC news 2017
'Ingrained culture' of harassment and bullying of medical students - The Sydney Morning Herald 2016
Let's stop the bullying of trainee doctors - for the patients' sake - The Conversation Australia 2015

A study about bullying in the New Zealand senior medical workforce has just been published and caused waves in the media. But it really is just one of many studies that indicate this is a systemic problem within the industry. And it’s a global phenomenon.

read more >

Siemens

dealing with difficult behaviour in the classroom dealing with difficult behaviour in the classroom

New Zealand District Health Boards (DHBs)

dealing with difficult behaviour dealing with difficult behaviour

Wellnz

problem solving and conflict resolution problem solving and conflict resolution

Several hospitals in Europe, New Zealand and Australia

teaching conflict resolution to adults teaching conflict resolution to adults

Australian and New Zealand College of Anaesthetists (ANZCA)

dealing with difficult behaviour in the workplace dealing with difficult behaviour in the workplace

Sullivan Nicolaides Pathology (SNP)

managing difficult behaviours managing difficult behaviours

Royal Australasian College of Surgeons (RACS)

leadership skills for the future leadership skills for the future

Speaker at ANZCA conference

what leadership skills are important what leadership skills are important

Press Release: UK NHS Health Trust Award

why develop leadership skills why develop leadership skills

Nambour General Hospital Director of Surgical Services Testimonial

Sunshine Coast Hospital and Health Service Seminar Feedback

maritime

Public transportation is a high-risk industry, where each mistake can cost the life of people. But it is also an industry that relies on good customer service. Therefore, it's not just important to transport passengers safely from A to B, but to do this in the most comfortable and practical way. Good communication and people skills, stress and workload management are essential for success.

read more >

Sydney Ferries

handling difficult behaviours in groups handling difficult behaviours in groups

professional services

Professional service businesses harness by definition, the talents of skilled, knowledgeable individuals to provide advice and support to other businesses and are therefore fundamentally about people. This involves knowing how to find, develop and retain the best staff, and also how to connect with clients to achieve a positive outcome.

read more >

BlackmanSpargo Rural & Commercial Law

what are conflict resolution skills what are conflict resolution skills

SiteSafe

why conflict resolution is important in the workplace why conflict resolution is important in the workplace

ShephardDunphy

what is conflict resolution in the workplace what is conflict resolution in the workplace

rail

Public transportation is a high-risk industry, where each mistake can cost the life of people. But it is also an industry that relies on good customer service. Therefore, it's not just important to transport passengers safely from A to B, but to do this in the most comfortable and practical way. Good communication and people skills, stress and workload management are essential for success.

read more >

NSW RailCorp

handling difficult behaviours in groups handling difficult behaviours in groups

Swiss Federal Railways (SBB CFF FFS)

conflict resolution for couples conflict resolution for couples

Testimonial: German Railways

teaching conflict resolution to adults teaching conflict resolution to adults


Process Communication Model
Terms of use & privacy policy
Process Communication Model

Thanks!

You have been added to our mailing list

Process Communication Model
Process Communication Model
KCO Youtube KCO Facebook Process Communication Model